NOC Engineer

Rank Group is growing fast across Digital & Venues (Mecca Bingo, Grosvenor Casinos). Join our Rank Interactive team and help power a high-performing, customer-focused tech environment. Main responsibilities and accountabilities: Monitor networks & digital platforms (New Relic, Meraki, SolarWinds) Proactively identify issues & resolve incidents Troubleshoot network, cloud & EUC issues across multiple locations Support switches, wireless & vendor connectivity Work closely with internal teams, vendors & support hubs Create knowledge articles & improve monitoring processes Support users remotely and simplify technical issues What you’ll bring 2+ years in IT / Network Support Solid understanding of network fundamentals (IP, OSI, routing, switching) Strong troubleshooting & problem-solving skills Experience working with tickets, incidents & SLAs (ITIL exposure) Ability to work independently & in a team Comfortable in fast-paced environments Nice to have: Exposure to Cisco, AWS, Azure, Cloudflare Tools: Meraki, SolarWinds, New Relic Certifications: CCNA / AWS / Security Scripting or AI tool usage to improve efficiency #Interactive