Job Description
Job Title: Truck Scale Administrator
Job Summary
The Truck Scale Administrator is responsible for managing the day-to-day operations of the truck scale system to ensure accurate weight measurements, efficient transaction processing, and exceptional customer service. This role maintains compliance with company policies and applicable regulatory requirements while supporting overall terminal operations.
Key Responsibilities
Operate and monitor truck scale systems to accurately weigh inbound and outbound vehicles
Record, verify, and process weight tickets and supporting documentation
Ensure compliance with all local, state, and federal weight regulations
Maintain accurate daily logs, reports, and system records
Coordinate closely with dispatch, warehouse, yard, and operations teams to ensure efficient workflow
Provide professional and courteous service to truck drivers, vendors, and internal personnel
Process cash, credit, and billing transactions, as applicable
Identify and troubleshoot minor system or equipment issues; escalate maintenance needs as required
Maintain cleanliness, organization, and safety of the scale house and surrounding area
Assist with audits, reporting, and inventory reconciliation as needed
Provide operational support during vessel activities as required
Qualifications
High school diploma or equivalent required; Associate’s degree preferred
Prior experience in logistics, transportation, warehouse operations, or scale operations preferred
Basic knowledge of weight regulations, safety standards, and compliance requirements preferred
Strong attention to detail with a high level of accuracy
Proficiency in Microsoft Office and scale management systems
Excellent communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Flexibility to work varied schedules, including evenings, weekends, and holidays
Must possess or be eligible to obtain a TWIC (Transportation Worker Identification Credential)