Global Sustainability Customer Enablement Manager – 1 year Fixed-term

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Global Sustainability Customer Enablement Manager – 1 year Fixed-term

Through the collective strength of a global workforce across 30 countries and responsible, sustainable operations, Flex delivers technology innovation, supply chain, and manufacturing solutions to diverse industries and end markets.

In Hungary, Flex operates across 7 locations (Budapest, Gyál, Üllő, Nyíregyháza, Sárvár, Tab, Zalaegerszeg), employing approximately 7,000 people.

We are seeking a Global Sustainability Customer Enablement Manager (fixed-term maternity cover) to join our global sustainability organization. Reporting to the Sr. Director, Global Sustainability & Foundation Officer, this role ensures business continuity and high-quality execution of sustainability related customer requests.

This is a key position focused on operational excellence, audit readiness, and stakeholder coordination, ensuring customer requests are handled consistently, on time, and with full traceability.

What a typical day looks like

• Own and coordinate end-to-end execution of sustainability-related customer requests
• Manage workflows across intake, classification, response, and closure, ensuring SLA adherence
• Maintain full visibility of requests through central trackers (status, ownership, dependencies, closure)
• Ensure audit-ready documentation and evidence for all requests and responses
• Execute and support PCF / LCA customer requests, ensuring consistency and traceability
• Maintain and improve the evidence library with reusable, validated content
• Ensure continuity and smooth handovers across ongoing and critical requests
• Identify recurring patterns and drive standardization/systemization opportunities
• Collaborate cross-functionally with Sustainability, Data & Systems, Compliance, Finance, and Operations teams
• Provide proactive stakeholder communication and escalate risks when needed

The experience we’re looking to add to our team

• Bachelor’s degree in Sustainability, Supply Chain, Engineering, Business, Finance, or related field (Master’s preferred)
• 5–8+ years of experience in sustainability, ESG, customer enablement, compliance, or project management
• Experience handling customer negotiations, requests, questionnaires, or audit-related activities
• Exposure to PCF, LCA, carbon topics, or manufacturing environments is a strong advantage
• Strong ability to operate in global, cross-functional environments
• Excellent organizational and execution discipline
• Strong stakeholder management and communication skills

Here are a few examples of what you’ll get for the great work you provide

• Benefits: Annual Bonus, Cafeteria
• Unrestricted work schedule
• Opportunity for continuous professional development provided by various and challenging tasks
• Stable, dynamically developing multinational corporate background
• Unique, forward-looking manufacturing technologies, professional work environment

AO16

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Job Category

Communication

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).