Workplace Experience Coordinator
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Workplace Experience Coordinator
What this job involves:
As the Workplace Experience Coordinator for our New York office, you'll serve as the operational heartbeat of the workplace—ensuring that every day runs seamlessly for our teams, clients, and visitors. This role is all about creating an environment where people can do their best work. You'll manage everything from visitor registration and conference room scheduling to facilities oversight and vendor coordination, acting as the essential liaison between building management, service providers, and internal teams. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers the chance to develop expertise across facilities management, event planning, and executive support. You'll handle both the day-to-day details and the high-profile moments—coordinating logistics for executive visits, planning team events, and ensuring our office remains a professional, welcoming space. This role requires strong organizational skills, sound judgment, and discretion as you support the operations that keep our business moving forward.
What your day-to-day will look like:
Register all internal and external visitors with building security and coordinate seating assignments to ensure smooth arrivals and departures
Serve as the primary liaison with building management and maintenance teams, addressing office and shared facility issues promptly and professionally
Oversee cleaning services and manage third-party vendor relationships to ensure consistent, high-quality service delivery across the office
Book and manage conference room scheduling, ensuring spaces are optimized and available for meetings, presentations, and collaborative work
Order and maintain office supplies, snacks, beverages, and catering deliveries while managing inventory rotation to keep the workplace well-stocked
Plan and execute office events including happy hours, team dinners, and visitor gatherings that foster connection and collaboration
Coordinate beverage services and handle meeting refreshment setup and cleanup to support productive gatherings
Organize office-wide training sessions, fire safety drills, and wellness activities in partnership with building management
Support high-profile visitor logistics and executive needs in coordination with administrative partners across locations
Required qualifications:
3+ years of experience supporting senior-level management in an office coordination or administrative capacity
Associate's degree or equivalent professional experience
Excellent written and verbal communication skills with exceptional attention to detail and accuracy
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and video conferencing platforms
Strong organizational and project management skills with proven ability to multitask and prioritize effectively under pressure
High level of professionalism, discretion, and independent decision-making ability when handling confidential information
Demonstrated experience managing vendor relationships and coordinating facility operations
Preferred qualifications:
Bachelor's degree or equivalent professional experience in office management, facilities coordination, or related field
Experience with travel management systems and expense reporting software
Familiarity with facilities management principles and vendor coordination best practices
Background in event planning and execution for corporate environments
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
83,200.00 – 90,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.