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Job Description
Banqueting at The Ritz-Carlton, Melbourne
Rising 80 stories above the city, The Ritz-Carlton, Melbourne is an elevated luxury retreat offering breathtaking views across Melbourne, Port Phillip Bay, and the surrounding ranges. The hotel features 2,781 square metres of sophisticated conference and event space set across two levels, positioning it as one of the city’s most striking destinations for meetings and events. At its centre is the Grand Ballroom—an architectural showpiece featuring seven‑metre‑high ceilings, twelve sculptural chandeliers, and a dramatic floor‑to‑ceiling feature window. With ten versatile event rooms, seven dedicated breakout spaces, and capacity for up to 958 guests, the property provides a dynamic and flexible environment for conferences, celebrations, and high‑profile gatherings in the heart of Melbourne’s CBD.
Position Summary:
- Join our Ladies and Gentlemen and supervise the preparation of event & meeting spaces, tending bar and serving platters of food.
- Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
- Supervise the execution of event arrangements to exceed guest expectations
- Understand guest requirements and deliver service excellence throughout each guest interaction
- Lead the banquets team with support of the banquets manager in operational tasks
- Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen
- Plan and execute team building activities for our associates as they are our most important assets
About You:
- An up-to-date RSA
- Passion for the industry
- Relevant experience in a similar supervisorial role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Benefits You Deserve
- Enjoy complimentary meals every day in our Employee Dining Room.
- You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
- Earn more when you successfully refer a new employee. (Terms & Conditions apply)
- Birthday Perks: enjoy your special day with a paid day off
- We celebrate your success through awards and recognition events.
- Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
- Opportunities to participate in a vibrant calendar of fun, associate-focused events.
- Dedicated appreciation events to honour your career milestones with the company.
- Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
- 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
- Receive 20% off in all food and beverage outlets within Marriott properties.
- Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.