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Job Description
Assistant Supervisor
Position Summary
The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in a production warehouse environment to ensure a consistent, efficient, and high-quality product is delivered to meet customer expectations.
Shift
1st Shift Between: 6:30 AM-3:00 PM
Peak schedule may vary based on business needs
Duties and Responsibilities
- Monitor daily department efficiencies using reports, calculations, and tracking data
- Inspect and distribute picked materials to production lines and personnel
- Continuously monitor order backlog, with a focus on express orders
- Operate department-specific production equipment as needed
- Ensure equipment settings are accurate and aligned with production needs
- Guide and support POC’s and production staff to meet required output levels
- Perform routine maintenance and assist in diagnosing and repairing equipment issues
- Report safety concerns, policy violations, and quality issues to the Department Supervisor
- Assist with training, onboarding, and staff adjustments
- Promote a positive work environment with high morale and performance expectations
- Maintain strong attendance and punctuality
- Perform additional department-specific tasks as assigned by the Supervisor
Education & Experience
- High school diploma, GED, or equivalent required
- Minimum of 1 year of related experience and/or training, or equivalent combination of education and experience
Work Environment & Expectations
- Must be able to stand or sit for extended periods (8+ hours)
- Strong attendance, punctuality, and reliability required