Strategic Access Support - Business Analyst

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Strategic Access Support - Access Strategy

Job Summary:

The Patient Access Business Analyst supports access-related business intelligence through investigations to identify trends, anomalies, and improvement opportunities across performance metrics, workflows, and supporting systems. This role also ensures the accuracy of knowledge management content through routine quality assurance, enabling timely, reliable information for operational decision-making. Individuals will perform data analysis to support business needs, including ad hoc reporting, recurring metrics, and leadership requests while summarizing findings and communicate insights and recommendations to stakeholders in a clear, actionable format.

Success in this role requires strong analytical capabilities, the ability to synthesize complex data sets into actionable insights, and a proactive approach to anticipating business needs. The ideal candidate is highly collaborative, detail-oriented, and skilled at identifying trends, telling a compelling data-driven story, and translating findings into meaningful process improvements.

.

KEY RESPONSIBILITIES
• Provides leadership, expertise and guidance on strategic business change projects.
• Provides business analysis on projects including engagement and stakeholder management.
• Leads business change and defines business requirements and processes on projects.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Business Requirements Definition (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate knowledge of Business Requirements Definition in practical applications of moderate difficulty. Able to identify potential problems through basic analysis and develop appropriate test cases to assure effective testing of the application. Can analyze a Business Requirements Definition to determine processing flow, testing scenarios and user requirements. Familiar with the steps necessary to complete a Business Requirements Definition for more advanced systems.
• Feasibility/Cost/Benefits Analysis (Novice): Has written an entire feasibility study for a small system or has written several descriptive sections of studies for a large system, such as the statement of the business problem and business function description. Has participated in detailed analysis through meeting with users. Has an understanding of how to formulate cost of an operation.
• Business Knowledge (Novice): Understands customers' business operations beyond single issues driving a project. Demonstrates the ability to apply functional business knowledge to successfully meet work objectives. Has worked closely with knowledgeable users and customers in meeting their business needs. Demonstrates a good sense of the business when dealing with others. Critically evaluates the customer implications of technological advances. Knows and monitors the competition. Able to interpret business data.
• Business Analysis (Novice): Takes basic business concepts and turns them into meaningful requirements. Participates in reengineering of processes. Communicates with customers and users to determine what their requirements are. Develops and specifies requirements in enough detail to allow them to be successfully implemented by a project team. Designs screens and reports for basic business systems.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.