Operations Supervisor

Assumes the overall responsibility for the management and daily operations of work orders for facilities maintenance for given accounts.  The Operations Supervisor is responsible for working with the EMCOR departments to assure work orders are managed within the established KPI’s.  The Operations Supervisor also is responsible for managing the direct reports to complete work orders within contractual timeframes. Manage/respond to work order escalations, payment issues and oversee time-critical repairs. The Operations Supervisor will partner with Account Management to meet customer needs.