Job Description
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
The BT Asset Administrator I performs various asset administration duties related to the FTI’s IT hardware, software, and service contracts. Administers ServiceNow for tracking IT asset life cycles, manages inventory, and maintains information on software licenses and service level agreements. They ensure compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. The BT Asset Administrator I’s work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project.
MINIMUM REQUIREMENTS
Education: Bachelor or Associate degree in Business or Technology preferred Experience:
- 3 years or more in a service or support role
- Knowledge of ServiceNow a plus
- Experience with creating dashboards and reporting systems
or
Any appropriate combination of education and experience as determined by management.
Travel: 15%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Ability to work a flexible schedule is necessary.
KEY RESPONSIBILITIES
Work Complexity:
- Works with BT team members throughout the asset life cycle to ensure proper inventory, licensing, allocation, utilization, compliance, and retirement of assets.
- Owners the ServiceNow asset management system operating efficiency through analysis, review, and enhancement recommendations.
- Identifies, analyzes, and recommends alternative solutions to meet business priorities or streamline processes successfully.
- Manages hardware and software contracts from initiation to termination.
- Generates and distributes various reports, including compliance reports on current assets and CIs and their status; also performs trend analyses.
- Provides information and support for the development of IT budgets and forecasts.
- Maintains records of all contracts and recurring costs and verify monthly against actuals.
- Manages requests for IT assets in ServiceNow.
Customer Service:
- Communicates with internal and external stakeholders in an open and timely manner, providing all needed information and support.
- Develops and maintains good working relationships with vendors.
- Utilizes strong problem-solving skills and provides solutions.
- Performs other related duties as required and assigned.
- Actively participates in Faith’s hiring referral and mentoring program, as appropriate.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.