Ward Clerk

Midtown Oaks Post Acute | Sacramento, CA

Pay: $22.00 - $25.00 per hour

Be the Connection That Keeps Resident Care Moving

Midtown Oaks Post Acute is looking for an organized, proactive, and customer-service-oriented Ward Clerk to join our team. This is a critical role for someone who thrives in a fast-paced healthcare environment and enjoys coordinating care, solving problems, and ensuring residents receive the services they need.

We're seeking an experienced professional who can confidently manage transportation scheduling, coordinate specialty appointments, process referrals, and serve as a key communication link between residents, families, healthcare providers, and our interdisciplinary team.

If you're detail-oriented, compassionate, and take pride in keeping things running smoothly, we'd love to meet you.

Why Join Midtown Oaks?

• Competitive pay: $22-$25/hour
• Supportive leadership team
• Opportunity to make a meaningful impact on resident care
• Collaborative and team-focused work environment
• Stable and growing post-acute care facility
• Work alongside dedicated healthcare professionals committed to exceptional outcomes

What You'll Do

• Schedule and coordinate resident transportation for medical appointments, treatments, dialysis, and specialty visits
• Arrange and track referrals for specialty physicians and outside healthcare providers
• Communicate with physician offices, transportation vendors, hospitals, clinics, and family members as needed
• Ensure appointments, authorizations, referrals, and supporting documentation are completed accurately and timely
• Maintain appointment calendars and track upcoming visits and follow-up care
• Assist with medical records, chart preparation, and administrative support functions
• Coordinate communication between nursing, therapy, social services, physicians, and outside providers
• Answer phones, greet visitors, and provide exceptional customer service
• Support the interdisciplinary team with various clerical and administrative tasks

What We're Looking For

Required

• Previous experience in a healthcare administrative, ward clerk, medical receptionist, medical records, or similar role
• Experience scheduling medical transportation and coordinating appointments
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Proficiency with computers, electronic medical records, and Microsoft Office applications

Preferred

• Skilled nursing facility, post-acute, hospital, or healthcare experience
• Experience handling specialty referrals, insurance authorizations, or appointment coordination
• Knowledge of healthcare terminology and medical office workflows

The Ideal Candidate

You are someone who enjoys helping others and understands that great resident care often starts behind the scenes. You stay organized under pressure, communicate effectively with multiple departments, and take ownership of ensuring appointments, referrals, and transportation arrangements are completed accurately and on time.

Most importantly, you understand that every appointment scheduled and every referral completed contributes to better outcomes for the residents we serve.

Apply Today

Join a team that values teamwork, compassion, and excellence. If you're an experienced healthcare coordinator who enjoys keeping patient care moving forward, we'd love to hear from you.

Midtown Oaks Post Acute is an Equal Opportunity Employer.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.