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At KidStrong, Assistant General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As the second-in-command, you’ll partner closely with the General Manager to cultivate a culture of growth, development, and excellence—empowering both our passionate coaches and the incredible families who walk through our doors.
Assistant General Manager
Gluckstadt, MS, 39110, USPosted 4 days ago
Full-timeonsite
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Training & development
WHAT IS KIDSTRONG?
KidStrong is a science-based kids training program that builds strong, confident, high-character kids. We do this in weekly, 45 minute developmentally-appropriate classes. Each class includes unique science-based fitness games led by highly trained, kid-focused coaches.
KidStrong is a science-based kids training program that builds strong, confident, high-character kids. We do this in weekly, 45 minute developmentally-appropriate classes. Each class includes unique science-based fitness games led by highly trained, kid-focused coaches.
At KidStrong, Assistant General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As the second-in-command, you’ll partner closely with the General Manager to cultivate a culture of growth, development, and excellence—empowering both our passionate coaches and the incredible families who walk through our doors.
If you’re ready to take on a role where your leadership creates a lasting impact on kids, families, and team members, we want you on our team!
RESPONSIBILITIES:
CENTER OPERATIONS:
RESPONSIBILITIES:
CENTER OPERATIONS:
- Understand the center’s key KPIs and financials to make informed and responsible business decisions.
- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
- Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center
- The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
- Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
- Schedule and sell KidStrong events such as camps and parties, to maximize center profitability.
- Support the social media presence with on-brand, organic posts, stories, reels. Respond timely to social media inquiries.
SALES
- Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
- Finalize sales and bookings that are generated through online self-sign-up flow.
- Source and attend local events to increase brand awareness, and drive incremental leads and memberships.
LEADERSHIP
- Foster a coaching culture - see something, say something.
- Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality.
- Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates.
- Manage and support the ongoing professional development of staff through LearnUpon.
- Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers.
COACHING
- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years-old approximately as required by business demands.
- Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
- Demonstrate and manage the implementation of various programming and curriculum elements.
- Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
- Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
- Approximately 10-15 coaching hours per week
DNA / Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Exhibit High Standards
- Leads by Example
- Passion
- Command Presence
- Desire to Teach Kids
- Professional
- Mentor
- Planning/Organizing
- Oral/Written Communication
- Teamwork
- Coachable/Low Ego Mindset
- Adaptability