Product Support Engineer - Linux,SQL(Night shift)

Role: Product Support Engineer

Experience: 2-5years

Location: Remote due to Jamaican working hours(7:30pm - 4:00am)

Summary:

• Excellent Communication Skills using English
• ITIL V3 Foundation
• Production of service documentation
• Client Service Management Exposure
• Interpersonal Skills

• Experience of development & delivery of Service Improvement Plans
• Experience of working with Mission Critical applications
• Knowledge of the various technologies used to deliver services
• Experience of using call tracking/Management system
• Exposure to following is not mandatory but would be beneficial:
  • Windows/UNIX/Linux environments
  • Solaris Servers
  • Java programming
  • Uniface
  • Ensemble
  • Microsoft .net
  • SQL
  • Oracle
  • jetnexus
  • Javascript
  • HTML
  • Active MQ
  • Docker

Excellent Communication Skills required.