Concierge - Premium Services

The Executive Suite and Club Box concierge is responsible for front line service to Executive Suites and Club Boxes, their guests and VIPs for FedExForum and the Memphis Grizzlies.  This role includes greeting, filling requests, and problem-solving during events.   The Concierge will monitor and control guest access to the Executive Suite level(s) and premium areas while making sure all our guests’ expectations are met. This role is ideal for someone who is calm under pressure, proactive, and comfortable engaging with VIP guests in a fast-paced, high-visibility environment.