FAE

1. BASIC PURPOSE:

• Being responsible for all technical aspects towards the Chinese customers.
• Go to person for all application and concept related topics
• Grow the number of viable projects with the customer and distributors
• In turn, support the growth of the customer in terms of revenue and profit
• Find out proper new markets and applications for company
• Propose new product with big potential from company existing product commodity

1. DUTIES AND ACCOUNTABILITIES (End Results Expected):

• In collaboration with the account managers, the filed application engineer will be the major contributor in maintaining the technical relationship between customers, distys and Bourns.
• The FAE will support the project PMs and account managers and will take responsibility for technical aspects related to active projects with the customers
• The FAE will escalate in a timely manner when obvious that milestones or agreed actions are due or lacking
• The FAE will support the leads generation by supporting as application expert, growing the network at the Chinese Consumer customers and understanding the customer better in the dedicated application fields
• Plan, execute and follow up design reviews
• Enable the right selection of programs viable for Bourns and the China customers
• Support in process and quality aspects; coordinate activities
• Lead regular technical reviews for competency exchange.
• Willing to learn new products & market
• Responsible for the technical market information gathering. Guide product line to develop suitable new products.

1. INTERPERSONAL SKILLS:

• Open, collaborative attitude
• Positive mindset; taking a mistake as an opportunity
• Quality driven attitude
• Empathic character
• Driver mentality
• Willingness to travel regular in China, occasionally Asia and from time to time intercontinental

IV.       BASIC JOB REQUIREMENTS:

EDUCATION: 

Bachelor’s degree or above major in Electronics or Electro-Mechanics or Industrial Engineering   

TRAINING, EXPERIENCE and SKILLS: 

•  Applications for all kinds of industrials
•  More than 5 years’ experience with industrial and Automotive fields as FAE
•  Experience in technical Sales and industrial and Automotive Market
•  Experienced working in multicultural teams
•  Fluent in Chinese and English; self-motivated & communication skills

V.        EQUIPMENT OPERATED:

Personal computer, office software (such as: MS/Word, MS/Excel and MS/PowerPoint), solid works .

VI.       PHYSICAL EFFORT:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Increase # of awarded projects to Bourns
• Reduce # of projects lost
• Positive customer score card for customer orientation and development support
• # of competency reviews with customer
• Be a part of sales team to develop customers and grow biz instead of just a supporting role

1. WORKING ENVIRONMENT:

Bourns Shanghai Office

1. ADDITIONAL INFORMATION: 

• Effective intermediary between customers and Bourns
• Automotive & industrial electronic circuit design know how
• Able dealing with different cultures and to mediate amongst