Site Leader- Augusta, GA

Railserve

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Railserve is hiring an experienced and safety-focused Site Leader in Augusta to oversee daily rail switching and industrial operations within an active customer facility.

This is a full-time leadership role responsible for maintaining safe operations, developing employees, managing customer relationships, and ensuring operational excellence across all site activities.

Who We Are
Railserve is a leading provider of industrial railyard services across the United States and Canada. Our teams deliver on-site rail switching, material handling and transloading, track construction and maintenance, and locomotive service and repair for customers who depend on safe, reliable rail operations every day. With decades of industry experience, Railserve is built on a foundation of safety, teamwork, and operational excellence. We invest in our people, promote from within, and use innovative, safety-focused technology to keep railyards running efficiently. Learn more at Railserve.com.

Job Description
The Site Leader is responsible for the overall management and performance of a Railserve operation. This role provides leadership for employees engaged in rail switching, track maintenance, transloading, equipment operation, and related industrial services while ensuring operations are conducted safely, efficiently, and in accordance with customer expectations.

This position serves as the primary point of contact for both employees and customers and plays a key role in workforce planning, safety compliance, operational execution, cost management, and employee development. The Site Leader works closely with regional leadership to maintain service quality, improve operational performance, and develop future leaders within the organization.

The ideal candidate is a strong communicator and operational leader who enjoys developing employees, solving problems, and building long-term customer relationships in a fast-paced industrial environment.

Schedule
• Must be available to support all shifts
• Schedule based on operational and customer needs
• Nights, weekends, holidays, overtime, and on-call responsibilities may be required
• Up to 10% travel may be required

Compensation
Competitive compensation based on experience and qualifications
• Bonus eligible position

Duties

Safety & Training
• Maintain a safe work environment through employee training and operational oversight
• Ensure compliance with company safety procedures and regulatory requirements
• Promote and maintain a strong safety culture throughout the operation
• Maintain required certifications, qualifications, and training records

Leadership Development
• Lead, coach, and develop employees across all operational functions
• Identify high-potential employees and support succession planning efforts
• Develop work schedules and staffing plans to maintain operational effectiveness
• Foster employee engagement and accountability

Operational Efficiency
• Ensure operations meet customer expectations and contractual obligations
• Manage payroll, fuel, equipment, and operational costs
• Oversee purchase order processes and site expenditures
• Coordinate preventive maintenance programs with mechanical teams
• Monitor operational performance and identify improvement opportunities

Customer Service
• Build and maintain strong customer relationships
• Serve as the primary customer contact for operational issues and service needs
• Ensure customer concerns are addressed professionally and promptly

Administrative Responsibilities
• Manage timekeeping, performance evaluations, reporting, and operational documentation
• Complete customer and company-required reports accurately and on time
• Support hiring, onboarding, employee development, and performance management activities

Additional Responsibilities
• Perform additional operational and leadership duties as assigned

Job Requirements
• High school diploma or GED preferred
• 1+ years of supervisory experience in rail operations, logistics, manufacturing, transportation, or a related field required
• Previous railroad experience preferred
• Strong leadership, coaching, and employee development skills
• Strong communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and problem-solving abilities
• Proficiency with Microsoft Office products including Word, Excel, and Outlook
• Ability to read and interpret safety rules, operating procedures, and technical instructions
• Ability to write reports, business correspondence, and operational documentation
• Ability to analyze operational data and performance metrics
• Reliable transportation required
• Ability to travel up to 10% as needed
• Must be able to pass a pre-employment drug screen and background check
• Military experience is a plus

What We Offer (Benefits)
Railserve is committed to being an Employer of Choice, offering competitive pay and a comprehensive benefits package:

• Medical, Dental, and Vision coverage
• Company-paid employee and dependent life insurance
• Company-paid sickness and accident income
• 401(k) with company match
• Annual safety shoe reimbursement
• Prescription safety wear
• Holiday pay
• Vacation
• Marmon employee discount program
• Bonus eligibility

Additional Information
• Outdoor industrial work environment with exposure to varying weather conditions
• Exposure to locomotives, railcars, heavy equipment, moving mechanical parts, fumes, and industrial operations
• Moderate physical activity including walking, climbing, bending, kneeling, and lifting
• Frequent interaction with employees, customers, contractors, and regional leadership
• Safety-sensitive leadership position requiring strict compliance with company and customer safety standards

Grow With Us
Don’t worry if you don’t meet every qualification. Railserve values reliability, work ethic, and a willingness to learn. Our tools, technology, and processes continue to evolve, and we invest in training and developing our people for long-term success.

Railserve provides equal employment opportunities to all qualified individuals. We recruit, hire, train, promote, and compensate employees without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other protected characteristic under applicable law.

#LI-DNI

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.