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Job Description
The Sr Application Analyst performs 2nd level troubleshooting, maintenance, and optimization of existing software applications. Job responsibilities include implementing and maintaining Harbor Freight's build/release and installation/patch infrastructure, as well as the end-to-end planning and delivery of application releases. The Analyst must achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures and constraints of the business operation supported by the application. The Sr Application Analyst must collaborate closely with all application stakeholders to ensure the health of their assigned applications.
Duties and Responsibilities
Scope
The anticipated salary range for this position is $82,700– $124,000 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.
Duties and Responsibilities
- Collaborate with Application Leads, internal customers and outside vendors to align projects to application releases and participate in aligning cross application schedules as needed per the Integrated Release Calendar.
- Responsible for the technical configuration and setup of an assigned application/s.
- Active monitoring of Production and QA environments, recommending/suggesting best practices for managing exceptions, log levels, etc.
- Support the administration of server environments
- Support various phases of application development, testing and deployment activities
- Collaborate with team members to identify and mitigate risks
- Consult with team members to make software configuration and hardware configuration recommendations
- Support dry-run activities and go-live execution to ensure code integrity
- Own the Release Governance process
- Develop Release Deployment Plan to include schedules and back-out plans
- Facilitate Release level Pre-Deployment, Deployment and Post-Deployment meetings
- Identify and facilitate the resolution of release-level issues
- Actively work to improve production environments, troubleshooting and implementing monitoring/debug tools which will proactively help identify and resolve future issues in production
- Production support including periodic after hours and weekend support responsibilities
Scope
- Staff supervision and development: No
- Decision making: Creates policy and resolves problems
- Travel: Up to 5%
- Flex Designation: Anywhere
The anticipated salary range for this position is $82,700– $124,000 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.