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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This important Container as a Service (CaaS) engineering role has a primary focus of supporting the container platform ecosystem at Truist. In this role you will be contributing to and supporting the corporate Enterprise Container Strategy by identifying ideas to improve system performance, efficiency, and introducing new capabilities. This includes improving/developing automation for cluster installation, system upgrades, patch management/compliance, and monitoring the health of the overall environment.

Other important aspects of this role will be cluster capacity management and providing level two operational support. CAAS support engineer should be able to drive the troubleshooting calls and provide status updates to the management as needed. Require good understanding of the offline cluster deployments, image mirroring, networking concepts, storage options, encryption and security of the platform.

You will also be expected to work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing and author/edit system documentation/playbook(s).

**Candidates will need to able to work during one of the following shifts***

Early morning shift, (6:00 am - 3:00 pm ET, with 1 hour break)
OR
Evening shift, (2:00 pm - 11:00 pm ET, with 1 hour break)

In addition to the above shifts, candidates will be part of on-call rotation, which may require to work after 11PM as needed to perform platform upgrade activities, which requires to work from 7PM EST to 6AM EST. Candidates are allowed to take comp off for any extra hours they spend for these activities.

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Please also note that candidates must be located in *or* willing to self-relocate to one of the following locations: Charlotte, Raleigh or Wilson, NC; Atlanta, GA or Richmond, VA. Truist has 'in office' requirements that must be honored.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
2. Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
3. Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements.
4. Collaborates with cross-functional teams and stakeholders to integrate new technologies and continuously improve infrastructure standards and processes.
5. Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
6. Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
7. Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
8. Provides technical guidance and direction to lower-level technical professionals.
9. Develops technical solutions with deep analysis of infrastructure systems and leads infrastructure processes.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
2. Minimum of 5 years of professional experience in infrastructure engineering.
3. Strong knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

 

Preferred Qualifications:

1. Experience working in Agile teams and knowledge of Agile development & release practices

2. Banking or financial services experience

3. Knowledge about Kubernetes design standards, patterns, and best practices

4. Knowledge about Micro-services design standards, patterns, and best practices

5. Proven track record of acting as SME for Container projects and managing the day-to-day operations of a container platform

6. Effective written and verbal communication skills and good listening skills

7. Excellent problem-solving skills - Ability to analyze problem in multiple perspectives

8. Must have a -can-do- attitude, a passion for technology, and willingness to learn new skills.

9. Must be confident, self-starter, have a strong work ethic, and team oriented. 10. Hands-on experience with at least 3-4 of the following:

• Kubernetes

• RedHat OpenShift

• Scripting/automation

• Container platform administration/support

11. Any Linux administration (preferably RHEL/CoreOS)

12. Experience with Micro-services, Gitlab, Azure DevOps/Jenkins, Rally, JFrog Artifactory/Docker Registry/RedHat Registry, Ansible, Gitops, ArgoCD

13. Have working knowledge of on-premises infrastructure and cloud-based deployments and configurations along with monitoring and alerting

14. Experience working with Agile teams and good understanding of Agile principles is a must.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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