Provider Technology and EPIC Training Manager, Information Technology, Full-Time, Variable Shift

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. 

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. 

Company:

Marin General Hospital dba MarinHealth Medical Center

Compensation Range:

$80.26 - $120.38

Work Shift:

Variable Shift (United States of America)

Scheduled Weekly Hours:

40

Job Description Summary:

The Provider Technology and Epic Training Program Manager is responsible for the strategic leadership, management, and continuous improvement of MarinHealth’s Epic end-user training program. This role combines Epic Principal Trainer expertise with people leadership, program governance, and instructional design to ensure physicians, advanced practice providers (APPs), and staff are prepared to safely, efficiently, and consistently use Epic in support of patient care.

Serving as the accountable owner of Epic training at MarinHealth, this role oversees training resources and standards, while leading training programs for providers and APPs to drive effective system adoption, workflow efficiency, and alignment with clinical workflows, policies, and patient care standards.ology and Epic Training Program Manager is responsible for the strategic leadership, management, and continuous improvement of MarinHealth’s Epic end-user training program. This role combines Epic Principal Trainer expertise with people leadership, program governance, and instructional design to ensure physicians, advanced practice providers (APPs), and staff are prepared to safely, efficiently, and consistently use Epic in support of patient care.

Serving as the accountable owner of Epic training at MarinHealth, this role oversees training resources and standards, while leading training programs for providers and APPs to drive effective system adoption, workflow efficiency, and alignment with clinical workflows, policies, and patient care standards.

Job Requirements, Prerequisites and Essential Functions:

Job Specifications:

Education:

Education & Experience

• Bachelor’s degree in healthcare, education, informatics, information systems, or related field required.
• Master’s preferred
• 5+ years of Epic end-user training experience, including provider (physician/APP) training
• 3+ years of leadership or program management experience in a healthcare setting
• Experience managing enterprise-level training programs and cross-functional stakeholders

Epic & Clinical Expertise

• Epic Principal Trainer certification or ability to obtain within required timeframe
• Strong knowledge of inpatient and/or ambulatory clinical workflows
• Demonstrated experience training clinical staff on Epic workflows and system adoption
• Leadership & Program Management
• Experience supervising, coaching, and developing staff
• Ability to lead and scale training programs, manage priorities, and ensure coverage
• Instructional Design & Systems
• Knowledge of adult learning principles and instructional design methodologies
• Experience delivering instructor-led, virtual, and blended learning programs
• Familiarity with learning management systems and training analytics

Skills & Competencies

• Strong communication, facilitation, and presentation skills
• Effective organizational and program management skills
• Collaborative leadership style aligned with MarinHealth CARES standards
• Ability to operate in complex, fast-paced clinical environments

  Preferred Qualifications

• Multiple Epic certifications
• Experience supporting Epic go-lives, upgrades, or optimization initiatives
• Experience with physician and APP training programs
• Background in clinical operations, informatics, or education
• Project or change management certification (e.g., PMP, Prosci)

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or [email protected].

 

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.

 

Health & Immunizations:

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

 

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

 

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.