Sr. HIM Technician

Education and Work Experience:

• High School Education/GED or equivalent: Required
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' healthcare experience: Preferred

• Reviews incomplete medical record lists for discharge dates and researches discrepancies to ensure all discharged patient records are accounted for and processed timely.
• Conducts daily rounds to patient care units throughout the hospital, walking to nursing stations and clinical departments to collect discharged patient documentation, records, and other required medical record components.
• Carefully reconciles discharge lists against records located on patient care units, ensuring all required documentation is accurately identified, retrieved, and transported to the Health Information Management (HIM) Department.
• Prepares, organizes, indexes, and scans medical record documents into the Electronic Medical Record (EMR) while maintaining the highest standards of accuracy, completeness, and confidentiality.
• Performs quality control reviews of scanned records to verify image quality, correct patient identification, document indexing, and record integrity.
• Meets established productivity, quality, and turnaround time metrics for record retrieval, preparation, scanning, and document management processes.
• Demonstrates exceptional attention to detail when reviewing, auditing, and processing medical records to ensure compliance with organizational policies, regulatory requirements, and HIM best practices.
• Audits the work of team members and identifies opportunities for corrections, coaching, process standardization, and quality improvement.
• Proactively identifies workflow inefficiencies and recommends process improvements to enhance productivity, accuracy, customer service, and departmental performance.
• Analyzes physician records for deficiencies and notifies providers of missing documentation in accordance with medical staff bylaws and regulatory requirements.
• Updates tracking systems and facility databases when records are completed and resolves issues related to chart completion.
• Processes, distributes, and follows up on physician deficiency notifications and correspondence while coordinating chart completion activities across multiple departments.
• Maintains accurate physician suspension records and documentation, ensuring compliance with established suspension procedures.
• Answers telephones, greets internal and external customers, and provides professional customer service assistance.
• Assists physicians and hospital staff in locating records and obtaining access to medical record information as authorized.
• Retrieves, files, and maintains incomplete, updated, and completed records in designated filing systems and storage locations.
• Assists physicians with record completion needs and maintains an organized, clean, and professional physician work area with appropriate supplies and resources.
• Maintains confidentiality and security of protected health information (PHI) in accordance with HIPAA and organizational policies.
• Performs other related duties and responsibilities as assigned.

• Strong knowledge of medical records management, document imaging, and Electronic Medical Record (EMR) systems.
• Ability to work independently while managing multiple priorities in a fast-paced hospital environment.
• Demonstrated accuracy and attention to detail when handling patient records and performing quality audits.
• Ability to audit work for completeness, identify errors, and implement corrective actions.
• Strong organizational, analytical, and problem-solving skills.
• Ability to meet or exceed productivity, quality, and turnaround-time expectations.
• Commitment to continuous process improvement and operational excellence.
• Excellent communication and customer service skills.
• Ability to perform frequent walking throughout the hospital, transporting records and documents between patient care units and the HIM Department.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.