Intern Airline Retailing

About the team you are joining Airlines’ commercial approach is being reshaped by new technologies, new customer expectations etc. Customers now search and book flights using multiple channels, such as airline websites, travel agencies, and increasingly with the use of agentic AI. The IATA Distribution team’s main goal is to help airlines and other industry players transition towards a modern, retailing-driven approach, leveraging industry standards. This is achieved through engagement with the value chain, ie airlines, IT providers, travel agencies etc. In parallel, the team explores emerging technologies and innovative solutions to shape the future of airline distribution. A key focus area is the application of Agentic AI, enabling intelligent, autonomous systems that can optimize distribution processes, enhance decision-making, and create new value propositions for the industry. We are looking for a motivated and curious university graduate to join us for an internship, contributing to the exploration, prototyping, and evaluation of Agentic AI use cases in airline distribution, while also supporting broader innovation initiatives. What your day would be like - Build mock-ups to illustrate these new Agentic AI workflows - Support with technical documentation, reporting and project management - Contribute to technology watch and benchmarking on Agentic AI tools, platforms, and best practices - Document findings and present results through clear storytelling, demos, and visualizations - Support the wider team as needed