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Front Desk- Receptionist
Vienna, VA, 22181, USPosted 3 days ago
Full-timeonsite
Job Description
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
Job Title: Receptionist – High-Volume Administrative Support
Location: VIENNA, VA
Company: Virginia Home Care Services Inc
Location: VIENNA, VA
Company: Virginia Home Care Services Inc
About Us
Virginia Home Care is a trusted provider of in-home care services, dedicated to improving the quality of life for our clients. We pride ourselves on compassionate care, professionalism, and a team-oriented environment.
We are seeking a highly organized and proactive Receptionist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys handling a variety of administrative tasks, and has strong customer service experience.
Key Responsibilities
- Serve as the first point of contact for clients, families, and vendors via phone, email, and in-person interactions.
- Manage a high volume of administrative tasks, including data entry, schedule tracking, and record-keeping.
- Answer and route calls efficiently, ensuring all inquiries are addressed promptly.
- Maintain and update client and caregiver files accurately.
- Assist with onboarding new caregivers and coordinating schedules.
- Support the office team with daily operations, including correspondence, filing, and reporting.
- Handle sensitive client information with confidentiality and professionalism.
Qualifications
- High school diploma or equivalent; associate degree preferred.
-
Minimum of 3 years of customer service experience.
- Proven experience in a receptionist or administrative role, preferably in healthcare or home care.
- Ability to manage multiple tasks in a fast-paced, high-volume environment.
- Strong organizational, communication, and interpersonal skills.
- Proficient with Microsoft Office Suite and scheduling software.
- Positive attitude, reliability, and a commitment to excellence.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in a supportive, team-oriented environment.
- Professional development and growth opportunities.
- The chance to make a meaningful impact in the lives of clients and families.
To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.
Please submit your resume and a brief cover letter outlining your relevant experience.