Professional Staff Member - Operations Specialist II

THIS IS A NON-CIVIL SERVICE POSITION 

CITY OF BALTIMORE, OFFICE OF CITY COUNCIL PRESIDENT

Professional Staff Member

Salary Range: $66,701 - $106,818 

Starting Pay: $66,701 - $86,759 

GET TO KNOW US 

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

Mission Statement: 

To ensure Baltimore City government offers a best-in-class resident experience that centers equity when engaging with residents and communities, allocating budget dollars, conducting oversight of city agencies, and enacting legislation.

Our Vision: 

We will innovate, advocate, and deliver results across City government and neighborhoods so that residents, business owners, and visitors champion Baltimore as the best place to visit, live, work, and play. 

Values: 

• Results: Constantly striving toward “best-in-class” city services. 

• Innovation: We don’t settle for the status quo; transformational results require creative problem-solving. 

• Community Centered: Our people make Baltimore great, and those residents inform every decision. 

• Joy: Baltimore has so much to celebrate, and we proudly share its stories with each other and the world. 

JOB SUMMARY 

The Office of the City Council President is seeking a Professional Staff Member to support the Council’s legislative, policy, and oversight responsibilities under the guidance of the Deputy Director of Oversight.  This position plays a key role in helping the Council evaluate City operations and agency budgets, monitor agency performance, and ensure accountability across municipal functions. All work is executed in accordance with the City Council President’s Mission, Vision, and Values. 

ESSENTIAL FUNCTIONS 

• Collect, analyze, and interpret performance and budget data from City agencies and other public services to support the Council President’s oversight and policy agenda; 

• Design dashboards and visualizations and prepare data summaries, reports, policy statements, memos, and other materials to support Council initiatives, including oversight and legislative hearings; 

• Conduct research on policy, legislation, best practices, and benchmarks from other cities and jurisdictions; 

• Support preparation of materials and organization of logistics for hearings, Council meetings, and other actions related to the Council President’s agenda; 

• Assist the office’s community engagement function through data collection, analysis, and interpretation to further responsiveness to the public; 

• Other duties as assigned. 

MINIMUM QUALIFICATIONS 

Education: 

Associate's degree from an accredited college or university required; master’s degree in public policy or other related field preferred. 

Experience: 

Seven (7) years of experience performing analytical support work for an operational, technical, administrative, programmatic, or business function. 

KNOWLEDGE, SKILLS, AND ABILITIES 

Required Knowledge, Skills, and Abilities 

• Ability to conduct complex operational and programmatic analyses. 

• Ability to collect, compile, edit, classify, organize, and tabulate statistical and qualitative information. 

• Ability to prepare clear, concise, and comprehensive reports, recommendations, and presentations. 

• Ability to communicate ideas and information effectively, both orally and in writing. 

• Ability to establish and maintain effective working relationships with colleagues, stakeholders, and the public. 

• Ability to explain and present datasets and findings and complex policy issues to diverse audiences. 

• Ability to exercise sound judgment and work independently on assignments and projects. 

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

• Ability to use technology and software applications to research, analyze, organize, and present information. 

Preferred Experience 

• Prior experience in government, nonprofit, or policy-focused roles; 

• Familiarity with municipal government operations, budgets, and/or legislative processes; 

• Familiarity with budget and financial management best practices; 

• Experience working with large datasets and/or public records; and 

• Interest in civic technology and open data. 

ADDITIONAL INFORMATION 

BACKGROUND CHECK 

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed. 

PROBATION 

All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation. 

FINANCIAL DISCLOSURE