Retail Collections Adjuster IV

POSITION PURPOSE AND OBJECTIVES The Retail Collections Adjuster IV is responsible for contacting and working with delinquent clients in assigned work queues to resolve delinquent loans, pursuant to policies and procedures which could include Secondary Market Requirements. This position may work with either bank portfolio loans or secondary market loans Responsible for the first line of communication with escalated client calls as well as directly involved with Compliance, Audit, and testing components of Retail Collections annually.