Recoveries Representative

Collects on charged-off accounts and assists with related legal matters. Responds to member and staff queries about accounts relating to all post-charge-off accounts.  Communicates with members negotiating and recommending solutions to improve member account status.  Performs skip-tracing and account documentation of negotiated payment arrangements while adhering to applicable regulatory requirements and internal guidelines. The Recoveries Representative monitors and maintains assigned accounts through review, follow-up, and implementation of payment arrangements.