
Middle Full-Stack Software Engineer – AI Voice Systems
Job Description
- Develop and maintain full-stack features in a production environment.
- Build user-facing functionality using TypeScript, React, and Next.js.
- Work with server-side rendering and general Next.js patterns.
- Build, consume, and maintain GraphQL APIs, ideally using Apollo.
- Read, write, and maintain backend services in Python.
- Contribute to API design, data modeling, and service-to-service communication.
- Support integrations with CRMs, telecom providers, and AI-related vendors.
- Work with MongoDB and Aurora / PostgreSQL for data storage.
- Participate in debugging across the stack — from browser DevTools to backend logs.
- Work with Docker and containerized deployments.
- Contribute to CI/CD improvements, deployment safety, logging, monitoring, and observability.
- Help keep production services stable, reliable, and easy to support.
- Communicate directly with the customer team and take ownership of tasks from start to finish.
- 3+ years of full-stack engineering experience, preferably with a frontend focus.
- Experience owning features end to end in a production environment.
- Good working knowledge of TypeScript.
- Strong experience with React and Next.js.
- Familiarity with server-side rendering and general Next.js patterns.
- Experience working with GraphQL, ideally Apollo.
- Ability to build and consume GraphQL APIs.
- Comfortable working with Python: able to read, write, and maintain backend services.
- General understanding of backend fundamentals: API design, data modeling, and how services communicate with each other.
- Experience with Docker and containerized deployments.
- Experience with MongoDB or a relational database such as PostgreSQL / Aurora.
- Understanding of basic schema design and ability to write reasonable queries.
- Ability to debug across the stack, from frontend issues to backend logs.
- Interest in production topics: logging, monitoring, reliability, and service health.
- Proactive communication and ability to take a task and drive it without constant hand-holding.
- Comfortable working in a small team with direct customer communication.
WILL BE A PLUS
- Experience with Python backend services in production.
- Exposure to messaging systems such as RabbitMQ or similar tools.
- Experience with Redis or other caching tools.
- Experience with real-time systems: telephony, WebSockets, streaming, low-latency pipelines.
- Familiarity with vendor orchestration patterns: fallback routing, provider selection.
- Any Kubernetes experience, even in dev/staging environments.
- Experience with AI/LLM, TTS/STT, or voice-related systems.
- Exposure to security/compliance concepts: SOC 2, secrets management, audit trails.
PERSONAL PROFILE
- Proactive and ownership-driven mindset.
- Comfortable working across frontend and backend.
- Enjoys solving complex product and integration challenges.
- Interested in AI-driven communication products.
- Strong problem-solving skills.
- Effective communicator in distributed and small teams.
- Able to work independently and clarify requirements when needed.