Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Creative Lead, Lifecycle & Retention in united States.
This role sits at the intersection of creative strategy, lifecycle marketing, and brand storytelling, with a mandate to reshape how customers experience a complex consumer product through communication. You will define and elevate the voice across CRM, email, SMS, and in-app messaging, turning transactional touchpoints into meaningful, trust-building interactions. Operating in a fast-scaling, data-driven environment, you will partner closely with product, growth, and insights teams to deeply understand user needs and emotional drivers. Your work will directly influence engagement, retention, and long-term customer loyalty across millions of users. This is a high-impact, hands-on role where creative craft is treated as a core growth lever. You will have the opportunity to build tone, voice, and messaging systems from the ground up and shape how a modern consumer brand communicates at scale.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Creative Lead, Lifecycle & Retention in united States.
This role sits at the intersection of creative strategy, lifecycle marketing, and brand storytelling, with a mandate to reshape how customers experience a complex consumer product through communication. You will define and elevate the voice across CRM, email, SMS, and in-app messaging, turning transactional touchpoints into meaningful, trust-building interactions. Operating in a fast-scaling, data-driven environment, you will partner closely with product, growth, and insights teams to deeply understand user needs and emotional drivers. Your work will directly influence engagement, retention, and long-term customer loyalty across millions of users. This is a high-impact, hands-on role where creative craft is treated as a core growth lever. You will have the opportunity to build tone, voice, and messaging systems from the ground up and shape how a modern consumer brand communicates at scale.
