Director Regional Operations Excellence & Productivity

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market

You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable

At BFS, we believe building a successful career is not solely defined by a degree

Your experience, skills, and passion are just as important, if not more so

As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels

PURPOSE The Director of Operational Excellence & Productivity is responsible for driving alignment and execution of key company initiatives, lean processes, and digital programs across assigned regions or divisions

This role ensures initiatives translate into measurable productivity gains, improved customer service, and sustainable competitive advantage

Partnering closely with Region SVPs, Division Presidents, Operations leaders, and FSC teams, this role leads change management, process standardization, and continuous improvement efforts to deliver 3–5% annual productivity improvement while ensuring strong field adoption and execution

ESSENTIAL DUTIES AND

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily: Drive alignment and execution of enterprise, divisional, and regional initiatives to improve operational efficiency, consistency, customer experience, and competitive advantage

Partner with Region SVPs, Division Presidents, Regional Operations leaders, and FSC teams to deliver sustained productivity improvements of 3–5% annually

Lead change management efforts from concept through full implementation for operational, process, and technology initiatives

Serve as the primary liaison between FSC and field locations to prioritize, sequence, and implement operational, process, compliance, and data initiatives

Translate strategic initiatives into clear, executable field-level operating models, SOPs, and trainingprograms to ensure consistent adoption

Utilize the 1 Team operating system to drive standardization, best practices, and scalable processimprovement across multi-site operations

Lead and participate in lean initiatives, Kaizen events, and continuous improvement efforts to simplify processes and eliminate waste

Develop detailed execution plans, implementation roadmaps, and timelines to deploy initiatives effectively and sustainably

Assist in preparing cost/benefit analyses, budgets, and capital expenditure

related to implementation plans

Support the identification, preparation, and readiness of pilot locations and manage pilot execution through full rollout

Support market teams in the development, implementation, and adoption of enterprise tools and digitalprograms (e.g., DDMs, Design, Dart, and other digital initiatives)

Partner with functional leaders to develop training materials, documentation, and job aids for new andexisting processes and technologies

Ensure operational tools and digital solutions are embedded into daily workflows and delivermeasurable value

Define success metrics, KPIs, and benchmarks for initiatives and track performance against establishedtargets

Publish progress reports and prepare executive-level updates, field communications, and periodic company publications related to initiatives and outcomes

Build strong cross-functional relationships and drive collaboration, accountability, and sustained adoption across the organization

Monitor productivity performance within assigned regions or divisions and proactively address risks to achieving targets

SUPERVISORY

May have operational excellence, lean, or productivity leaders reporting directly or indirectly

Provides coaching, prioritization, and direction to ensure alignment with enterprise objectives

MINIMUM

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The

listed below are representative of the knowledge, skill, and/or ability required

Bachelor’s degree in Business, Engineering, or related field OR equivalent experience (10+ years)demonstrating strong leadership, analysis, and learning capability

Minimum 5 years’ experience in a building materials, distribution, manufacturing, or multi-site operational environment

Preferred: 5+ years leading lean process improvement or operational excellence initiatives

Proven experience leading integrated process and technology initiatives across multiple locations

This position requires regular travel and considerable on-site presence at field locations to meet operational demands

COMPETENCIES Strong understanding of multi-site operations, distribution or manufacturing environments

Demonstrated expertise in lean process analysis, continuous improvement, and change management

Excellent verbal, written, and presentation skills with the ability to influence at all organizational levels

Strong project and program management capabilities

Data-driven mindset with experience developing KPIs, benchmarks, and performance metrics

Advanced proficiency in MS Office (Excel, Word, PowerPoint); working knowledge of MS Project and Visio preferred

Six Sigma Lean training and/or Black Belt certification strongly preferred

Experience with industry tools and analytics platforms (e.g., SAP, PowerBI, excel, NxTrend, Online/Trend, or similar) a plus

Ability to travel regularly to support field implementation and change adoption

BFS BUILT TO LEAD COMPETENCIES Know the Business: Builds deep knowledge of BFS’s operating model and financial drivers, market positionand the industry landscape to make informed decisions that create value

Focus on the Customer: Anticipates customer needs, applies insights to decision-making and drivescustomer-centric solutions that create business value

Plan for Tomorrow: Thinks strategically, anticipates future challenges and positions the business for long-termsuccess

Earn Trust: Acts with humility, integrity and authenticity so others —inside and outside BFS — know they cancount on you

Model Empathy: Listens actively, respects different perspectives and fosters a workplace where people feelvalued and supported

Succeed Together: Builds and strengthens partnerships inside and outside BFS by collaborating, aligningefforts and driving shared success

Deliver Results: Consistently meet or exceed goals through effective execution and accountability

Continuously Improve & Innovate: Seek new ideas and approaches to enhance processes and outcomes

Embrace Change: Adapt quickly to evolving priorities and drive positive transformation

Invest in the Team: Support growth and development through coaching, feedback, and opportunities

Attract & Hire the Best: Identify and recruit top talent aligned with organizational values and goals

Adopt a Growth Mindset: Demonstrate curiosity, resilience, and openness to learning and improvement

WORK ENVIRONMENT / PHYSICAL ACTIVITY Work is primarily performed in an office setting and is generally sedentary, with standard physical

associated with computer use

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Regular use of computer equipment Occasional travel may be required Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority

We invest in your future through the latest training, tools, and technologies

Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day

You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons

The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment

Join us to be more, do more, and build more, together at BFS

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law

Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year

At Builders FirstSource, we offer competitive, affordable

designed to make life better for you and the people you love

Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives

To view all our benefit offerings click here www.bldrbenefits.com

Builders FirstSource is an

/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]

Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.