Manager – Conduct & Customer Protection Compliance

Responsibilities: Regulatory Compliance Work Assist in the development of compliance initiatives and programs to comply with the respective regulatory obligations

Identify and inform of any changes of legislation and other regulatory requirements Provide assistance in preparing for impending regulatory changes or revisions Provide advisory services on escalated issues related to compliance topics to Business units, etc Ensure detailed and prompt investigation of all compliance incidents and cases Maintain a proper register of all incidents reported internally and externally Develop and execute face-to-face training for management and staffs in various business units as required Assist in general compliance awareness and refresher training

Compliance Monitoring/ Control Testing Support for Planning Compliance Control Testing reviews

Assist in Compliance Monitoring framework Conducting Compliance Control Testing reviews and prepare reports on the result of review to the relevant control owners and Senior Management for comment and action plan input To monitor progress against the management action plan

Support to conduct an annual compliance risk assessment with relevant risk owners to identify and assess their risks including the corrective/mitigation measures/ mitigation plan to mitigate risk

Support to prepare relevant compliance reporting e.g. annual & semi-annual (H1/H2) compliance reporting to AMO/ Group compliance

Conduct and Customer Protection work Support Manager to oversight and coordination with relevant business teams in ensuring that the Company have Conduct framework in place that is consistent with the Group Conduct framework (Group Conduct Advisories) Support advice relevant business teams and risk management to establish a set of Conduct Indicators (KPIs), mapped against the three building blocks of the Group Conduct framework, with associated tolerance level

Support Monitor and ensure that Material Conduct issues identified by the Company has been escalated to Group Compliance, and, as appropriate, to Group Risk Management or Group Human Resource Qualifications: Bachelor's or Master's Degree in law or related fields Experience in financial or insurance industries At least 5 years in compliance role is preferable Prefer skills include experience in internal/external audit Strong analytical skills and critical thinking Ability to simplify and communicate ideas in accessible ways

Good computer literacy in MS Office

Good English communication skills at business level About Krungthai-AXA Life Insurance Krungthai-AXA Life Insurance Public Company Limited, created from a solid co-investment partnership between Krungthai Bank PCL. and the AXA Group, global financial protection and asset-management specialists

The trademark of Krungthai-AXA Life Insurance is designed to indicate the combination of the two corporations

Krung Thai Bank PCL. and AXA Group logos are aligned with Thai characters displaying the company name as Krungthai-AXA Life Insurance placed above the red line and the new company signature

Redefining/Life Insurance

Today Krungthai-AXA Life Insurance Public Company Limited is a fast-growing life insurance company with a vision – Ambition AXA

Our Perks and benefits Employee and Family Health Insurance Benefits Life and Accident Insurance Benefits Hybrid Working and Flexible Working Hours Annual Leave & Birthday Leave Salary Increment & Bonus Digital Learning - Self Learning Organization Annual Health Check up Provident Fund