Job Description
We have an exciting opportunity for a Sales Specialist in our Norwich branch!
Frazer, a leading provider of specialist civils, infrastructure and utility products and solutions, is on the hunt for a Senior Sales Specialist who is as passionate about great service as we are.
Frazer, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Hours: 7am-5pm Monday-Friday
What You’ll Be Doing
Building excellent relationships with new and lapsed customers so you can understand and meet their needs
Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
Ensuring all customer orders are fulfilled in a timely fashion.
Following plans to continuously improve customer experience.
Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
Supporting all Company initiatives.
What We’re Looking For
Enthusiasm - Positivity and unyielding passion for the merchant world.
Decency – Honesty, integrity, and mutual respect
Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.
Pride - Dedication in producing top-notch results.
What’s in it for you?
Competitive Basic Salary
Performance Related Bonus
Retirement Savings Plan (Pension) – with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Employee Discount
Refer a Friend scheme
Wellbeing Centre via WorkPerks
New Reward and Recognition programme – launching soon!
Required Skills and Experience
Great customer focus and desire to do your absolute best to get the best outcomes
Ability to build rapport and develop good understanding of your portfolio to secure future projects.
Pro active
Well organised
Great attention to detail
Efficiently use IT equipment and have a strong telephone presence.
About us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!