Job Description
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.
Job Description:
Job Description:
As a Cyber Security Analyst at Darktrace, you will play a critical role in safeguarding our customers’ digital environments. You’ll analyze technical data, identify potential threats, and provide actionable insights to ensure peace of mind for our clients. This role combines investigative work, report writing, customer interaction, consultancy, threat intelligence and technical problem-solving in a fast-paced Security Operations focused environment.
Key Responsibilities
- Investigate alerts and network traffic using the Darktrace platform and supporting tools.
- Draft clear, technical reports for customers on identified threats and recommended actions.
- Assist in assessing risks and implementing basic security measures.
- Identify emerging threat trends and analyze campaigns across customer environments.
- Respond to customer inquiries via email or chat with concise, accurate information.
- Collaborate with team members to share strategies and best practices.
- Contribute to internal and external knowledge sharing, including technical blog posts.
- Stay current on cybersecurity trends and developments.
- Support customers in adopting and optimizing the Darktrace platform through consultancy efforts.
- Maintain strict standards for data security and confidentiality.
Qualifications & Skills
- Strong attention to detail and analytical thinking.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Organizational skills to manage multiple tasks and meet deadlines.
- Basic understanding of cybersecurity principles and incident response.
- Problem-solving mindset with the ability to break down complex issues.
Preferred Experience
- Familiarity with network protocols and security concepts.
- Technical writing or reporting experience.
- Bachelor’s degree in Cybersecurity, Computer Science, or related field (or equivalent experience) is a plus.