Treatment Coordinator

Overview

Castle Dental supported by Smile Brands is seeking a motivated and patient-focused  experienced Treatment Coordinator to join our Round Rock team! We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.

This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

 

Why Join Castle Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Opportunity to gain experience working with multiple doctors, teams, and office environments
• Expand your clinical knowledge and build a diverse skill set
• Opportunity to network and grow relationships across multiple locations
• Make a meaningful impact on patients every day

Schedule (days/hours)

M-F 7:45am - 5:00pm
Responsibilities

• Present and explain treatment plans to patients
• Review insurance benefits, financial arrangements, and payment options
• Help drive case acceptance through strong communication and patient education
• Coordinate scheduling to maximize office efficiency and patient flow
• Maintain follow-up systems for pending treatment and consultations
• Build strong relationships with patients to create a positive experience
• Work collaboratively with doctors and front office teams

Qualifications

• 1 year  Dental treatment coordinating experience preferred
• Strong communication and customer service skills
• Positive attitude and willingness to learn
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience

About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

 

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [email protected]

• 1 year  Dental treatment coordinating experience preferred
• Strong communication and customer service skills
• Positive attitude and willingness to learn
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience

• Present and explain treatment plans to patients
• Review insurance benefits, financial arrangements, and payment options
• Help drive case acceptance through strong communication and patient education
• Coordinate scheduling to maximize office efficiency and patient flow
• Maintain follow-up systems for pending treatment and consultations
• Build strong relationships with patients to create a positive experience
• Work collaboratively with doctors and front office teams