Function

Cloud & Data Engineering

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

Key Responsibilities

Agile Facilitation & Delivery

• Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Ensure adherence to Agile/Scrum principles and best practices
• Support incremental delivery aligned with business priorities and sprint commitments
• Drive continuous improvement within the team

Team Enablement

• Remove impediments that block team progress
• Foster a collaborative, self-organizing team environment
• Coach team members on Agile methodologies and DevOps practices
• Track and improve team velocity and sprint outcomes
• Stakeholder Management
• Act as a bridge between Product Owners, developers, QA teams, and stakeholders
• Ensure clear communication of priorities, risks, and progress
• Support backlog refinement and ensure user stories are well-defined and actionable

Project Governance (T&M Model)

• Ensure transparency in effort tracking, sprint outputs, and resource utilization
• Collaborate with delivery managers for reporting and forecasting
• Monitor scope, timelines, and risks in a flexible T&M setup

Technical & Platform Awareness

Understand system architecture involving:

• AWS cloud infrastructure
• Web portal and API integrations
• Personal Data Store (PDS) handling sensitive identity data

Work closely with engineering teams to align Agile delivery with technical dependencies

Risk & Quality Management

• Identify risks early and facilitate mitigation strategies
• Promote quality-first mindset (Definition of Done, testing practices, etc.)
• Ensure compliance with security and privacy requirements (especially for biometric data)

Required Skills & Qualifications

Core Skills

• Strong experience as a Scrum Master (3–7+ years) in Agile environments
• Certified Scrum Master (CSM / PSM or equivalent preferred)
• Proven experience managing Agile projects in T&M engagement models
• Excellent facilitation, communication, and stakeholder management skills

Technical Understanding

• Familiarity with AWS cloud ecosystem
• Experience with API-driven architectures and web applications
• Understanding of identity management, authentication systems, or security platforms is a plus
• Prior exposure to biometric or personal data systems is highly desirable

Tools & Practices

• Experience with Agile tools (JIRA, Azure DevOps, etc.)
• Knowledge of CI/CD, DevOps practices, and modern delivery pipelines
• Familiarity with metrics such as velocity, burn-down charts, and cycle time

Soft Skills

• Strong leadership and coaching mindset
• Problem-solving and proactive decision-making
• Ability to manage distributed teams and cross-cultural environments
• High accountability and adaptability in a dynamic project setup

Nice to Have

• Experience working in Bto/BtoC platforms
• Knowledge of data privacy regulations (GDPR, etc.)
• Experience in identity, fintech, or authentication domains

Engagement Details

• Delivery Model: Time & Material (T&M)
• Methodology: Agile / Scrum
• Platform: AWS-based ecosystem (Web + API + PDS)

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.