Director, Business Services (Medicaid Operations)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Business Services (Medicaid Operations) based in the United States.

This senior leadership role sits at the center of Medicaid operations within a high-impact Business Services organization, shaping how complex rebate and contracting services are delivered to clients. You will act as a key subject matter expert, guiding operational excellence and ensuring industry-leading practices across Medicaid processes. The role combines strategic oversight with hands-on leadership, driving performance, compliance, and continuous improvement across teams and client engagements. You will partner closely with clients and internal stakeholders to strengthen relationships and ensure service quality in a highly regulated environment. With full ownership of delivery standards and operational outcomes, you will influence both day-to-day execution and long-term transformation. This is a fully remote opportunity for a leader who thrives in fast-moving, data-driven, and client-facing environments. The position also offers the chance to shape innovation in Medicaid operations, including automation and AI-enabled enhancements.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Business Services (Medicaid Operations) based in the United States.

This senior leadership role sits at the center of Medicaid operations within a high-impact Business Services organization, shaping how complex rebate and contracting services are delivered to clients. You will act as a key subject matter expert, guiding operational excellence and ensuring industry-leading practices across Medicaid processes. The role combines strategic oversight with hands-on leadership, driving performance, compliance, and continuous improvement across teams and client engagements. You will partner closely with clients and internal stakeholders to strengthen relationships and ensure service quality in a highly regulated environment. With full ownership of delivery standards and operational outcomes, you will influence both day-to-day execution and long-term transformation. This is a fully remote opportunity for a leader who thrives in fast-moving, data-driven, and client-facing environments. The position also offers the chance to shape innovation in Medicaid operations, including automation and AI-enabled enhancements.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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