Maitre D' / Venue Supervisor (Long term) - W VERBIER

JOB DESCRIPTION 

As "Talent", you represent W lifestyle to our guests. You are the soul behind the brand and you bring it to life. W Talents are as unique as the brand itself and are personally engaged from a lifestyle standpoint to the warm, witty, welcoming environment of the brand. 

AN EXCITING CHANCE TO JOIN THE W VERBIER TEAM 

As Maitre d'hotel - Venue Supervisor (Morning & Evening), you’ll support the Assistant Director of B&F in overseeing Breakfast, Banquets, and In-Room Dining during the morning and our Restaurants during the evening— ensuring that every detail reflects the elevated standards and original concept behind the W experience. 

This is a hands-on, guest-facing position where your presence on the floor makes a real difference. From fine-tuning service flow to guiding and inspiring your team, your leadership will help shape a smooth, stylish, and unforgettable guest journey. 

You'll be responsible for: 
Coordinating daily operations across venues 
Upholding grooming and service standards with precision 
Coaching and supporting your team of Talents 
Maintaining strong guest relationships and encouraging feedback 
Contributing to the ongoing evolution of service excellence 

 
YOUR PROFILE 
You’re someone who naturally combines refined service with fresh energy. You value structure and creativity in equal measure. People trust your judgment, respect your high standards, and are inspired by your calm leadership. 
You also bring: 
Experience managing teams in a 5-star hotel or luxury hospitality environment 
A sharp eye for detail — you don’t overlook the small things 
A proactive, adaptable approach to change and daily challenges 
Fluency in French and English 
A genuine interest in aesthetics, service culture, and guest experience 

 
GOOD TO KNOW 

Based in W Verbier, Switzerland 
Please note: due to visa restrictions, we can only consider applications from Switzerland or the European Union