Laundry Assistant

hours per week: 32 hours

pay: £13.45 per hour

Key Results

• Deliver a full and timely commercial and personal laundry service for all sites of St Monica Trust, as required.
• Control of laundry stores and equipment.
• Maintain a clean and safe working environment.
• Comply with Health and Safety regulations and legislation in relation to tasks undertaken and to report any situations that could be considered hazardous.
• Open, run and close the laundry service on Saturday mornings and times when the Manager or Senior are away.
• Build good working relationships with colleagues (including in other teams) and treat every item that passes through the laundry with care and attention.
• There may be occasions when you need to support with the transport of laundry between sites, to be agreed from time to time with line manager.

Skills and Experience

Communication

• Write notes and messages – numeracy, literacy and verbal skills.
• Communicate with people with differing communication needs.
• Encourage and influence.
• Understand and follow instructions and procedures.
• Strong customer service skills.
• Mixed methods and mediums of communication.

Thinking Style

• Analyses and evaluates given information.
• Adapts style and approach appropriate to situation or task.
• Structures tasks/activities.
• Pre-empts issues and trouble-shoots.
• Refers appropriate decisions to line manager.
• Identify and recommend learning and development areas for colleagues.
• Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

Well-being and Values

• Demonstrate interest, care and attention.
• Create a positive impression.
• Reliable, dependable and professional.
• Understand the needs of older people and people with dementia (including willingness and motivation to learn).
• Aware of cultural and individual differences in all interactions and service areas.

Working with Others

• Works effectively as part of a team.
• Builds relationships of trust with others (team, residents and their family & friends).
• Potential exposure to challenging, physical or emotional situations.

Other Skills and Qualifications

Essential

• Ability to undertake heavy manual work.
• Evidence of ability to learn.
• Customer service skills.

Desirable

• Experience of working in commercial laundry
• Experience of operating machinery.
• Knowledge of Health and Safety, manual handling and infection control.

Additional Information

• Duties must be carried out in compliance with St Monica Trust’s Equity, Diversity and Inclusion Policy.
• This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.

Salary Ranges:

£27,976.00 - £27,976.00

Time Type:

Part time

If you have any queries please email our Recruitment Team - [email protected]