CRM Product Owner (1 Year Maternity Cover)
Job Description
Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain.
Location: St Julian's, Malta
Responsibilities:
- Take full ownership of the CRM鈥檚 quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices.
- Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX).
- Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team.
- Actively participate in ceremonies and work closely with your squad and other departments to refine processes.
- Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy.
- Partner with other Product Owners and internal departments to align on a unified company vision and project goals.
- Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization.
- Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.
About you:
- Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.
- Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries.
- Speak and Write fluently in English who thrives in international, multicultural environments.
- Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills.
- Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value.
- Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage.
- Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage.
So what can you expect from ComeOn as a place of work?
- A competitive remuneration package inc. a company bonus scheme!
- Fantastic quarterly team events and weekly company events
- A one-time bonus to help you set up a comfortable workstation at home (we鈥檙e truly Hybrid!)
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere 馃寧
- + Local benefits
A Bit About ComeOn Group
We鈥檙e a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we鈥檙e committed to creating safe, innovative, and fun experiences for our players.
We鈥檙e proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.
Want to know more about us? Just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!