Job Description
Key Activities:
Quality Management System
•Manage and improve the local QMS in collaboration with local leadership team (context of the organization and stakeholders' analysis, management reviews, etc.), including internal and third-party audits’ management
•Train, coach local process owners while ensuring they correctly manage the related processes.
•Manage quality processes (documentation, internal audits, continuous improvement, customer complains, internal nonconformities, etc.)
•Manage internal and suppliers' quality audit programs, ISO 9001 audits, clients' audits and related findings CAPA
•Train and coach people on quality policies, procedures, quality mindset.
Operational Quality
•Support sales & engineering teams to analyze clients' requirements during contract review
•Manage quality inspections on products
•Prepare quality documentation package related to products shipments
•Manage clients claims, suppliers' non-conformities and related CAPA
Key Accountabilities:
•Participate to the local leadership meetings
•Accountable for local QMS, and implementation of Global QMS whenever applicable
•Lead customer claims’ management
Responsible:
•Integrated QHSE QM management and improvement
•Manage clients’ claims and suppliers’ NCs
•Supply on time quality documentation meeting customer expectations for JC Product Portfolio.
•Perform quality inspections on products when required
•Education/Training: Degree qualified Engineer, BEng, MEng or equivalent, perhaps with ongoing application for professional membership / chartership – e.g. MIMechE, CEng.
•Experience: Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or equivalent professional experience.
•Technical Skills: MS Office; MS Outlook; Computer Aided Design; Computational simulation such as FEA, CFD.
•Languages Skills: Fluent in English (written/spoken)
•People Skills: Active Listening, flexibility, responsibility collaboration. Autonomy and Proactiveness. Effective communication.