Supervisor, Health Information Management
Job Description
Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
Career Opportunity Offering:
- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits
- Career advancement opportunities
Location:
On-site
Compensation:
$52,100 – $78,150 annually, based on experience
Job Summary
The Health Information Management (HIM) Supervisor oversees the daily operations of assigned HIM service lines, including data capture, analysis, or transcription. This role ensures the accuracy and completion of electronic patient records, monitors productivity and quality metrics, and serves as the primary HIM representative at the client site. The Supervisor provides leadership, guidance, and support to staff while driving process improvements and maintaining compliance with regulatory requirements.
Key Responsibilities
- Oversee daily HIM department operations, ensuring effective communication and workflow management
- Coach, mentor, and support staff to drive performance and professional growth
- Monitor productivity and quality metrics; report outcomes and implement improvements
- Analyze electronic patient records for accuracy, completion, and compliance
- Serve as the primary HIM representative for the client site
- Collaborate with physicians and coding teams to ensure timely completion of documentation
- Support development and implementation of HIM policies, procedures, and workflow enhancements
- Stay current with regulatory, industry, and market changes and apply updates as needed
- Maintain strict confidentiality of patient health information
Core Competencies
- Courage: Addresses challenges directly and makes informed decisions in difficult situations
- Influencing: Effectively persuades and gains commitment to achieve desired outcomes
- Coaching & Developing Others: Supports employee growth and maximizes team performance
- Emotional Intelligence: Builds trust and adapts behavior to achieve results
- Inclusive Leadership: Fosters a diverse and inclusive work environment
Qualifications
Required:
- Bachelor’s Degree or equivalent experience
- RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician), or CRCR (Certified Revenue Cycle Representative)
Preferred:
- Experience with EPIC, OneContent, or similar electronic medical records systems
- Training or leadership experience in HIM functions
Experience & Skills
- Strong communication, presentation, and interpersonal skills
- Working knowledge of electronic medical records and Microsoft Office applications
- Proficient keyboarding and data entry skills
- Ability to work independently and collaboratively within a team environment
- Strong organizational skills with the ability to prioritize multiple tasks
Organizational Values & Expectations
- Customer Obsession: Deliver exceptional experiences for patients, clients, and colleagues
- Innovation: Embrace new ideas and leverage technology to improve outcomes
- Excellence: Demonstrate high performance and deliver best-in-class results aligned with organizational standards
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.