Broker Support Technician

Company:

Guy Carpenter

Description:

An opportunity has arisen for a Broker Support Technician to join our Treaty Team at Guy Carpenter in London on a 12 Month Fixed Term Contract. This is available on a hybrid basis, offering home working for 2 days a week, with the other 3 days based in our office in London.

We will count on you to:

• Coordinate placement support activities and deliver proactive, valued assistance to client teams.
• Prompt and monitor key tasks throughout the placement process to promote efficient, timely compliance with best-practice procedures.
• Assist with review of client renewal information.
• Initiate and support contract drafting, updates, and production of final contract documentation.
• Prepare submissions and assist brokers where required.
• Track placement status for assigned accounts and maintain up-to-date records.
• Maintain core placement files to evidence best-practice procedures and compliance requirements.
• Respond to client requests for information (e.g., reinsurer or market queries, financial reports, industry issues).
• Support onboarding of new clients and markets.
• Manage compliance-related tasks (sanctions checks, third-party due diligence, AML & ABC processes).
• Access and use front-end broking systems.
• Monitor and report on business metrics.
• Build relationships with service teams and develop understanding of accounting, claims, and treaty administration processes.
• Participate in team, client, and reinsurer meetings.

What you need to have:

• Experience working as a technician or in a support role within the reinsurance or broking sector
• Strong organizational skills with the ability to prioritize workload.
• Keen attention to detail and accuracy.
• High level of written and verbal communication skills.
• Proactive mindset and ability to work independently as well as part of a team.
• Previous exposure to client-facing processes and regulatory/compliance requirements is advantageous

What makes you stand out?

• Demonstrable knowledge of placement processes, contract documentation, and compliance checks.
• Proven ability to work across teams and build effective working relationships.
• Comfortable using broking systems and managing multiple concurrent tasks to tight deadlines.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Guy Carpenter, visit guycarp.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.