Job Description
Job Title: Operations Support Administrator Date of Advert: 26.05.2026
Area: Hollyroad Operations Closing Date: 05.06.26
Brinks Global Cash Services is currently recruiting Support Administrators for our Holly Road branch. This role is a key part of our operation, providing essential administrative support to ensure the smooth running of our main branch.
KEY JOB ROLES/ RESPONSIBILITIES
Coordinate procedures — support branch processes and take on tasks/projects as experience grows.
Provide admin support — handle procurement, ordering, deliveries and stock control.
Manage payroll & rosters — maintain accuracy within the Softworks system.
Maintain fleet records — keep compliance and availability information up to date.
Oversee servicing — ensure all servicing is completed on time and at optimal intervals.
Update databases — maintain records and share required paperwork/statistics with departments.
Prepare reports — complete customer reports accurately and within set deadlines.
Manage facilities tracker — allocate daily jobs to support branch locations.
Liaise across branches - ensure all compliance paperwork is completed for H&S, fleet and risk.
BGS Tasks - Processing shipment paperwork and internal records, Logging shipment details in Cargo wise platform, Updating tracking systems and shipment status reports, Booking collections, deliveries, and service requests in the system, Supporting invoicing / reporting and general admin tasks, Escalating issues such as delays / missing paperwork / or service exceptions.
Relationships
Operations Management — collaborate closely to support daily branch performance.
Direct Staff — maintain strong working relationships across all teams.
Customer Liaison — handle customer interactions professionally and efficiently.
Supplier Management — coordinate with suppliers to ensure smooth service delivery.
Knowledge, Experience and Qualifications
Admin experience — background in CIT or banking administration.
Project exposure — ability to balance multiple tasks and priorities.
Organisational skills — self‑motivated, structured and standards‑driven.
Communication ability — confident influencing and negotiating at all levels.
Office procedures — coordinate procedures and support tasks/projects as experience grows.
Competencies
Self‑motivation — proactive, disciplined, and driven.
Accountability — takes ownership and shows curiosity to learn.
Attention to detail — able to connect information and spot gaps.
Clear communication — strong written and verbal clarity.
Positive attitude — enthusiastic, ambitious and solutions‑focused.
Customer focus — committed to exceeding customer expectations.
Interpersonal skills — confident working with diverse teams.
Team collaboration — works effectively within cross‑functional teams.
Leadership & organization — strong coordination and delegation ability.
Reliability under pressure — dependable in fast‑paced environments.
Time management — priorities effectively and uses initiative.
Multitasking — handles multiple demands efficiently.
Critical thinking — analyses issues and makes sound decisions.