Job Description
The Invoice Processing Coordinator is responsible for receiving, reviewing, and processing invoices submitted through the Exflow system. This role acts as a key point of contact between Accounts Payable and retail store locations, resolving invoice discrepancies and addressing store-related issues in a timely and professional manner to ensure accurate and efficient payment processing.
Invoice Processing (Exflow)
• Receive and process vendor invoices submitted via the Exflow system.
• Verify invoice accuracy, quantities, vendor information, and applicable taxes.
• Match invoices to purchase orders and receiving documentation as required.
• Code invoices appropriately and ensure compliance with company policies and approval workflows.
• Monitor invoice queues to ensure invoices are processed within established timelines.
• Investigate and resolve invoice exceptions, discrepancies, and system errors in Exflow.
Retail Store Support & Issue Resolution
• Act as a primary liaison between Accounts Payable and retail store locations.
• Respond to store inquiries regarding invoice status and quantity discrepancies and vendor charges.
• Work directly with store teams to resolve receiving, billing, and documentation issues.
• Communicate with vendors as needed to resolve invoice discrepancies or obtain required documentation.
• Provide guidance to stores on receiving process opportunities.
Reporting & Compliance
• Maintain accurate records and documentation in accordance with internal controls and audit requirements.
• Assist with year-end closing activities related to accounts payable.
• Identify trends or recurring issues and recommend process improvements.
• Support internal and external audits by providing required documentation and explanations.
• Experience in accounts payable, invoice processing, or a similar role.
• Hands-on experience with Exflow or a comparable invoice workflow system is a strong asset.
• Experience working with retail operations or store-level processes is preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Effective communication skills, with the ability to work collaboratively with store teams and vendors.
• Strong problem-solving skills.
• Ability to manage multiple priorities in a deadline-driven environment.