Information Governance Manager

Department: [SBSS] Enterprise Data Management

Employment Type: Permanent - Full Time

Location: Bristol

Compensation: Up to £90,000 / year

Description

What you'll be responsible for:

• Own and maintain the Information Governance Policy (Tier 1), presenting updates to the Board and CIO.
• Develop, review, and publish all Tier 2 standards annually.
• Maintain a governance register of standards and controls.
• Lead or contribute to governance forums and committees.

• Lead UK GDPR compliance, including ROPA, DPIAs, data breaches, and DSARs.
• Support or act as DPO and liaise with the ICO.
• Strengthen data protection controls across systems and the data platform.

• Provide direction to cyber security activities and controls.
• Own the Cyber Incident Response Plan, including escalation procedures.
• Maintain Cyber Essentials Plus and support future ISO 27001 readiness.
• Lead response to major cyber or data incidents.

• Develop and embed AI governance standards.
• Enforce data governance (classification, quality, access) within Unity Catalog.
• Support assessment and onboarding of third-party AI tools.

• Lead, coach, and develop the cyber and data protection team.
• Deliver employee awareness and training programmes.
• Oversee supplier security assessments and risk registers.
• Engage with regulators and external bodies.

• Identify and manage information governance and cyber risks.
• Ensure alignment with FCA requirements and strong customer outcomes.

What you'll need:

• Strong expertise in UK GDPR and practical experience with DPIAs, DSARs, and breaches.
• Experience implementing cyber or data governance frameworks (e.g. Cyber Essentials Plus, ISO 27001).
• Proven people management within technical or compliance teams.
• Ability to translate complex risk into clear, board-level communication.
• Experience creating governance policies, standards, and frameworks from scratch.
• Strong stakeholder management across business, legal, and technology.
• Experience with incident response planning, risk management, and audit readiness.
• Understanding of AI governance and data platform controls (ideally Databricks).
• Experience managing supplier security risk.
• Knowledge of FCA expectations within financial services.
• Excellent communication, organisation, and prioritisation skills.

Our Benefits

• Hybrid working – 2 days in the office and 3 days working from home
• 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
• Discretionary annual bonus
• Pension scheme – 5% employee, 6% employer
• Flexible working – we will always consider applications for those who require less than the advertised hours
• Flexi-time
• Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
• Electric vehicle – salary sacrifice scheme
• 100’s of exclusive retailer discounts
• Professional wellbeing, health & fitness app - Wrkit
• Enhanced parental leave, including time off for IVF appointments
• Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
• Life Assurance - 4 times your salary
• 25% Car Insurance Discount
• 20% Travel Insurance Discount
• Cycle to Work Scheme   
• Employee Referral Scheme
• Community support day