IT Support Specialist

Being a part of the Benchmark Community Bank family demonstrates "community" at its core. Since our earliest days as The Lunenburg County Bank, our organization has focused on contributing to an enhanced hometown quality of life in the communities we serve. As a Benchmarker, you will be encouraged to be involved in the activities that make where you live, work, and play "home." We look forward to talking with you about how you can "Come home to Benchmark."

We are seeking a knowledgeable and customer-focused IT Support Specialist to join our team in our Oxford, North Carolina location. This role is responsible for providing technical assistance to employees, troubleshooting hardware and software issues, maintaining computer systems, and ensuring users have the technology support needed to perform their jobs effectively.

Qualifications:

• Associate's degree in information technology, Computer Science, or related field is preferred.
• Comp TIA A+ and/or Comp TIA Network+ certification preferred.
• 3-5 years of experience providing technical support in a business environment preferred.
• Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, and computer hardware
• Working knowledge of networking concepts, including TCP/IP, DNS, DHCP, VPN connectivity, and network troubleshooting.
• Excellent customer service, interpersonal, and communication skills.
• Ability to prioritize workload, manage multiple tasks simultaneously, work independently, and collaborate effectively with team members, vendors, and business partners to resolve technical issues.

What We Offer:

Salary Scale $44,803 - $72,300

Benchmark Community Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.