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Job Description
250 W. Nottingham
San Antonio - CSO, TX
Job Id:
19408
# of Openings:
1
Ready to make an impact behind the scenes—where precision meets purpose? We’re looking for a motivated, people-first Payroll Associate to join our Community Support Office (CSO) payroll/benefits team and help power an exceptional team member experience. In this role, you won’t just process payroll; you’ll play a key part in bringing the Touchstone Experience to life through accuracy, accountability, and outstanding service.
You’ll support payroll operations for 2,500+ team members across Texas, working with robust HRIS and payroll platforms in a collaborative environment. If you thrive on detail, enjoy working cross-functionally, and take pride in getting things right every time, this is a role where your expertise will truly shine.
What You’ll Do:
As a key contributor to our HR Payroll Team, you are responsible for end-to-end payroll processing and recordkeeping. You’ll work closely with community HR Business Partners, managers, and other departments to ensure compliance, accuracy, and timeliness across all payroll functions.
Core Responsibilities:
- Process bi-weekly payroll and off-cycle payments with precision and timeliness
- Respond to employee and HR inquiries regarding payroll, timekeeping, and compensation policies
- Maintain and update payroll data within Paycor and other internal systems
- Administer and track garnishments, verifying accurate deductions
- Conduct payroll audits and reconcile discrepancies
- Assist with 401(k) match reporting, PTO balances, and payroll analytics
- Prepare documentation for internal audits, subpoenas, and external reporting requests
- Support quarterly and annual filings such as 941s and PBJ reports
- Train new HR team members on payroll and timekeeping basics
- Reconcile payroll data with the General Ledger
- Uphold strict confidentiality of all payroll and employee information
What You Bring:
- Minimum 3 years of hands-on full cycle corporate payroll processing experience (in-house preferred)
- Strong interpersonal and customer service skills
- Clear, professional communication—written and verbal
- Meticulous attention to detail and accuracy
- Proven ability to meet deadlines in a fast-paced environment
- Proficiency in Microsoft Outlook and Excel
- Experience with Paycor is a plus or other large HRIS systems are required.
Success Looks Like:
- 100% on-time, accurate payrolls
- Prompt, professional responses to employee inquiries
- Flawless documentation and compliance with federal, state, and internal regulations
- Minimal rework and a strong contribution to team accuracy and performance metrics
- A collaborative, solutions-oriented approach that supports the wider HR team
Why You’ll Love Working at Touchstone Communities
We’re not just a workplace, we’re a purpose-driven community. When you join Touchstone, you become part of a mission that puts people first, from our residents, patients, and Veterans to our dedicated team members.
Here’s what we offer:
A Voice That Matters: Your input helps shape the future of our communities
Competitive Pay & Hybrid Work Schedule
Comprehensive Benefits:
Competitive Pay & Hybrid Work Schedule
Comprehensive Benefits:
- 100% employer-paid medical insurance (full time only)
- Dental, vision, and supplemental coverage
- 401(k) with company match
- Tuition reimbursement to support your career growth
- PTO accrual from day one
- Team Member Referral Bonus
- Touchstone Emergency Fund
- Access to an on-staff Chaplain for emotional and spiritual support
- Other great supplemental insurances like pet insurance and wellness discounts
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