Agile Coach

Job Description

Responsibilities to the Organization

• Contribute to the strategic business agility planning for the whole organization
• Contribute to the development and maintenance of applicable standards for Agile processes across teams
• Develop, collect, maintain, and use learning materials between teams
• Develop dashboards of the health of the organization that improve transparency. This includes but is not limited to metrics and reporting.
• Promoted, implement and maintain tooling that promotes agility, e.g. Confluence, Trello, Jira
• Promote, grow and facilitate an Agile community of excellence
• Provide leadership for other coaches, scrum masters and members of the agility team
• Recruit and train new agility team (Scrum Masters/ Coaches) members.
• Continually introduce new ideas and fresh experiments to our organization from those that we respect
• Hold yourself and the agility team to the same principles that we hold the team accountable to
• Demonstrate continuous improvement and encourage other agility team members to do the same.
• Drive the organization towards greater agility, outside of technology and product ownership.

Responsibilities to the Product Development Team

• Encourage teams to adhere to the rules of scrum and their delivery
• Hold teams accountable to their commitment to complete work to satisfy their definition of done, and escalate when necessary
• Drive teams toward continuous improvement, e.g. help lead retrospectives to actionable outcomes
• Facilitate impediment resolution in a timely manner
• Facilitate team development, healthy team dynamics, self-organization, and transparency
• Empower teams to become self-sufficient and rely less on external assistance, e.g. Scrum Master
• Keep a positive energy to motivate and engage teams
• Coach team(s) in the following areas:
  • the use of Agile tools and techniques to assist the team, including velocity, burnup, burndown, user story format, Kanban boards, specification by example
  • impediment removal for the impediments that they face
• As teams mature, help them continue their continuous improvement discipline by focusing them on principles rather than processes.

Responsibilities to the Product Owner

• Coach product owner(s) in the following areas:
  • the importance of and techniques for communication between product owner and team, e.g. day to day changes to the product backlog and sprint
  • techniques for effective backlog management
  • fundamentals and Scrum framework
  • development of a product vision
  • the use of Agile tools, including evaluation of product—market fit, validation of hypotheses, business cases and data-driven choices
  • the role of product management in a product organization (beyond product backlog prioritization)

Qualifications

• CSM Certification (Certified Scrum Master)
• Good skills and knowledge of servant leadership, facilitation, conflict resolution, and empowerment
• Experience with using Agile and Lean practices
• Experience working with monitoring and tracking tools, including Confluence, Trello, Jira, and Survey Monkey
• Strong written and verbal communication skills
• Strong analytical, planning, problem-solving, and organizational skills
• High-energy, detail-oriented, hardworking, and ability to function under pressure

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.