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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Client Retention Specialist based in United States.
This is an exciting opportunity for a customer-focused professional who is passionate about helping people overcome financial challenges while delivering outstanding service. In this role, you will support clients enrolled in financial hardship programs by providing guidance, resolving concerns, and encouraging long-term engagement. Working in a fast-paced, collaborative environment, you will use empathy, problem-solving, and strong communication skills to build trust and improve client outcomes. You'll play a key role in helping customers understand their available options while contributing directly to retention goals and overall customer satisfaction. If you thrive in a people-first environment and enjoy making a meaningful impact every day, this position offers a rewarding career path.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Client Retention Specialist based in United States.
This is an exciting opportunity for a customer-focused professional who is passionate about helping people overcome financial challenges while delivering outstanding service. In this role, you will support clients enrolled in financial hardship programs by providing guidance, resolving concerns, and encouraging long-term engagement. Working in a fast-paced, collaborative environment, you will use empathy, problem-solving, and strong communication skills to build trust and improve client outcomes. You'll play a key role in helping customers understand their available options while contributing directly to retention goals and overall customer satisfaction. If you thrive in a people-first environment and enjoy making a meaningful impact every day, this position offers a rewarding career path.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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