Client Executive – Aviation & Aerospace Practice

We have a fantastic opportunity for an enthusiastic individual to join our high-performing Airside Liability Team within the Aviation Specialty (Aerospace) at Marsh Risk. The successful individual will be managing an insurance portfolio of Clients who work within the confines of an Airport. This is a business area we have been supporting for over 30 years and have a wealth of knowledge and talent to share with the successful individual within a very supportive team. 

This is a hybrid role that has a requirement of working at least three days a week in the office.

What to expect:

• The Aviation and Aerospace Specialty Practice combines a deep understanding of our clients and their industries with unparalleled product knowledge, market access and experience in specialty insurance.

• Product Lines Teams include Aerospace, General Aviation, Airlines and Accident & Health.

• A Client Executive (CE) is charged with providing Third Party Liability Insurance placement for new business and renewals on behalf of Wholesale Brokers and Direct Clients who undertake contracts at an Airport.

• The Client Executive works to provide an excellent and compliant client experience.

• Alongside the role, we would also include funding and support to complete the Certificate in Insurance (CertCII) qualification and further study to Diploma and Advance Diploma.

We will rely on you to:

(Full training will be provided on all aspects)

• Work closely with and build effective relationships with our Clients, Wholesale Brokers, Colleagues and Insurers to support retention and new business production.

• Manage a book of renewal business, ensuring Client requirements are meet with the insurance we arrange for them.

• Produce Client Quotations, Certificates of Insurance and Invoicing, to support the placing of insurance contracts using the appropriate systems.

• Liaise with Marsh Fiduciary and Claims teams

• Manage and prioritise workload to meet deadlines while maintaining high standards and integrity of service to our Clients, both external and internal.

• Documentation Quality Checking, prior to release of documentation to Client.Resolve and manage queries from Clients, Brokers, Fiduciary and Insurers to ensure clarity to all and allow prompt and correct invoicing for and settlement of payments to/from Clients and Insurers.

What you need to have:

• Good written & verbal communication skills

• Strong attention to detail and general administrative and organisational skills

• An interest in and find enjoyment from solving problems and developing effective process

• Good numeracy skills to work with premium calculations

• Enthusiasm and engagement in your own learning and development and in growing professionally

• Good IT skills with confidence to develop skills in new systems and applications quickly

• Keen interest to work in a diverse and collaborative environment

• Level 3 qualifications (A-Level) or Level 2 qualifications (GCSE A*-C) with work experience.

What makes you standout:

• A genuine interest in working within the Insurance Industry

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.