Sales Analyst, Field Performance & Insights

American Express International Card Services (ICS) provides a range of card programs and expense management tools to help commercial businesses and consumers around the world manage their payments. As a global leader, we deliver solutions for our customers including increased transparency into spend, cash flow, improved efficiencies, cost savings, and market leading rewards.

The Asia Pacific (APAC) Field Performance & Insights (FP&I) team within ICS acts as trusted advisors to leaders in the organization by providing data-driven insights to drive profitable growth, improve efficiency, and ensure robust governance. The team uses a central and comprehensive view of strategies and initiatives, as well as relationships with many regional and functional partners, to provide analysis and insights, performance management solutions and strategic recommendations for senior leaders. 

The Sales Analyst position is responsible for supporting the Sales behavior governance, Sales performance management & analysis for the ICS business across the APAC region. The position reports to the FP&I APAC Sales Manager.

1. Create Sales performance dashboard and analysis spanning all markets within the region. Expectations include:

   • Streamline and simplify all relevant processes pertaining to Sales performance reporting/dashboards

   • Development and production of Sales performance reporting/dashboards

   • Frequent modeling and deep dive analysis

   • Ensuring dashboard quality and consistency

   • Provide insights and recommendations to key stakeholders as required
      

2. Supporting projects & processes in areas such as: 

   • Supporting Global, International & Regional initiatives

   • Supporting in monthly Headcount files and Targets management processes

   • Supporting regional Sales planning & forecasting processes

   • Managing the testing and creation of appropriate supporting for the FP&I APAC owned control procedures. 

   • Annual individual and leader target setting

   • Annual scorecard design & alignment

   • Colleague engagement

   • Dashboard creation and maintenance

      

3. Partnering with key stakeholders such as senior market leaders, business planners, analysts, technology and other business partners

    

    

    

4. Ensuring consistency, accuracy, and timeliness in all activities and compliance with American Express Information Security Standards.

• Tertiary qualification required (Finance, Accounting or similar)

• Advanced technical skills in SQL, Python and Excel required

   

• PowerPoint, Tableau and/or PowerBI skills

• Highly developed analytical and problem-solving skills are essential

• Attention to detail and commitment to quality are crucial

• Effective communication and presentation skills across all levels of the organization

• A team-first collaborative attitude is essential

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.