Clinic/Practice Assistant, Rheumatology
Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Located on the Newton-Wellesley Hospital main campus (2000 Washington Street, in Newton, MA) in the White building, the Division of Rheumatology at Newton-Wellesley Hospital provides patient care, medical education, and clinical research. Our team of 5 providers perform all outpatient, emergency room, and inpatient evaluations for patients with rheumatic disorders.Our state-of-the-art treatment is provided for conditions and diseases affecting the musculoskeletal system, which includes joints, soft tissues, connective tissues, muscles, and bones. Our physicians diagnose and treat autoimmune diseases and different types of arthritis.
We are seeking a Full-Time, 40-hour Clinic/Practice assistant to support out outpatient Rheumatology office onsite Monday-Friday 8:30am-5:00pm. We are looking for a second team member to join our close-knit front desk team and work closely besides our current front desk team member.
Did we mention we have free parking?
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
-Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
-Provides functional guidance to Office and Practice Assistants.
-In conjunction with Supervisor oversees daily activities of practice staff.
-May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
yes
Licenses and Credentials
Experience
office experience 3-5 years required
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.37 - $27.71/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.