Job Description
Salary: Starting from £28,000.00 (depending on experience)
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Taunton
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Business Development Consultant to join our Membership Plans team in their Taunton office.
As a Business Development Consultant, you will be responsible for providing exceptional service and advice to clients to maximise client satisfaction and achieve the Payment Plan growth & development targets, in support of the business strategy. You will also be providing support and coaching to the team, ensuring a consistent approach is adopted and best practice is followed.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.
What you'll be doing
Be an expert in providing holistic payment plan reviews , identifying areas for efficiencies and growth where appropriate
Deliver individual and team targets, service KPI's and meet workflow standards
Maintain a comprehensive time management system and workflow log to manage day to day work
Manage relationships with assigned clients, including thorough quarterly reviews
Work with your and other teams as required to maximise new and existing client opportunities
What you'll need to have
Confident and capable of building long term rapport over the telephone, face to face or by video meeting to provide an excellent client experience
Target driven attitude
Creative and effective in helping to shape the team to focus on service, quality standards and efficiency
Organised, resourceful, deadline driven and supportive of the wider team
Consistent adherence to professional standards
What makes you stand out
Demonstrate our values of Fun, Supportive, Professional, Partnerships and Ambitious
Chartered Insurance Institute Certificate in Insurance
Preferably working towards Chartered Insurance Institute Diploma in Insurance or equivalent
What we offer
28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits, company cash plan, income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering
Hear from the hiring manager
"Lloyd & Whyte Membership Plans is one of the Group’s most unique and specialist divisions. We’re a small but mighty team with an exciting vision which centred around growth, and you would be joining us at one of our most exciting times yet! If you are target driven with a desire for a fast paced but rewarding role, we’d love to hear from you."
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change’s UK Guides to Company Giving 2017-26